Shipping policy

Shipping Policy

At OathBound, our products are produced and stocked in limited quantities. To maintain product quality and manage our weekly inventory, orders are fulfilled according to our scheduled shipping cycle.

Processing & Fulfillment

Orders are processed throughout the week and shipped every Monday.

Orders placed after a Monday shipment has been processed will be prepared for the following Monday's shipment.

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Shipping Times

Delivery times shown at checkout are estimates and begin after your order has been shipped, not when the order is placed.

Delivery times may vary depending on your location, shipping carrier, weather, holidays, or other circumstances outside of our control.

Tracking

Tracking information will be provided by email once your order has been shipped.

Please allow time for the carrier to scan and update your tracking information after receiving your package.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us at oathbound.support@gmail.com as soon as possible.

We will make reasonable efforts to update the address before shipment, but we cannot guarantee changes once an order has been processed or shipped.

Additional shipping charges resulting from an incorrect or incomplete address may be the responsibility of the customer.

Lost, Delayed, or Missing Packages

Once an order has been transferred to the shipping carrier, delays may occur that are outside of OathBound's control.

If your tracking information indicates an unusual delay or you believe your package has been lost, please contact us at oathbound.support@gmail.com, and we will assist you in determining the appropriate next steps with the carrier.

If tracking shows that an order was delivered but you cannot locate it, please first check the delivery location, household members, neighbors, and the shipping carrier. You may then contact us for additional assistance.

Damaged Packages

If your order arrives damaged, please contact oathbound.support@gmail.com as soon as possible and include your order number and clear photographs of the package and affected product.

We will review the issue and work with you on an appropriate resolution.

International Shipping

OathBound currently ships within the United States. International shipping may become available in the future.

International delivery times vary by destination and customs processing. Customers are responsible for any customs duties, import taxes, or other fees imposed by their destination country unless otherwise stated at checkout.

Limited Inventory

Many OathBound products are produced and stocked in limited quantities. Product availability may vary from week to week, and certain designs may sell out before they are restocked.

Placing an order for an available product reserves that inventory for your order, subject to successful payment and order verification.